Privacy Policy

Privacy Policy

At SCM Ref Africa Containers (Pty) Ltd, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, communicate with us, request quotations, purchase our products or services, or otherwise interact with our business.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with this policy.

Information We Collect

We may collect personal and business information that you voluntarily provide to us when interacting with our website or contacting our team. This information may include:

  • Full name
  • Company or business name
  • Email address
  • Telephone number
  • WhatsApp number
  • Physical and postal address
  • Delivery location
  • Billing information
  • Purchase and quotation history
  • Product preferences
  • Communication records
  • Any other information you choose to provide

We may also automatically collect certain technical information when you browse our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Date and time of access
  • Pages visited
  • Referring website
  • Session duration
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

  • Process enquiries and quotation requests
  • Supply shipping containers and related products
  • Arrange deliveries and logistics
  • Process payments
  • Communicate regarding orders and services
  • Provide customer support
  • Respond to enquiries
  • Improve our products and services
  • Personalise customer experience
  • Maintain internal records
  • Comply with legal and regulatory obligations
  • Detect fraudulent or unlawful activity
  • Improve website functionality and performance
  • Conduct business analytics and reporting

Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following lawful grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of legitimate business interests
  • Compliance with applicable data protection legislation

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

Cookies help us:

  • Remember user preferences
  • Improve website functionality
  • Analyse website traffic
  • Maintain website security
  • Enhance browsing experience

Most web browsers allow you to disable or manage cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Marketing Communications

If you choose to receive marketing communications from us, we may occasionally send information regarding:

  • New products
  • Promotional offers
  • Industry updates
  • Company announcements
  • Special promotions

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions contained in our emails or by contacting us directly.

Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share information where necessary with:

  • Delivery and logistics providers
  • Payment service providers
  • Professional advisers
  • IT service providers
  • Government authorities where legally required
  • Law enforcement agencies where required by applicable law

All third-party service providers are expected to protect your information and process it only for authorised business purposes.

International Data Transfers

Depending on the nature of our operations and service providers, your information may be processed or stored outside your country of residence. Where such transfers occur, we take appropriate measures to ensure your personal information remains protected in accordance with applicable laws.

Data Security

We implement appropriate technical, organisational, and administrative security measures designed to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

Although we employ commercially reasonable security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our products and services
  • Fulfil contractual obligations
  • Resolve disputes
  • Maintain business records
  • Comply with legal and regulatory requirements
  • Enforce our agreements

Once information is no longer required, it is securely deleted or anonymised where reasonably practicable.

Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict certain processing activities
  • Object to specific forms of processing
  • Withdraw consent where processing is based on consent
  • Request a copy of your personal data where applicable

Requests may be submitted using the contact details provided below.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our products and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age permitted by applicable law. If we become aware that such information has been collected, we will take reasonable steps to remove it.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business operations, legal obligations, or website functionality.

Updated versions become effective immediately upon publication on this website. We encourage visitors to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us.

SCM Ref Africa Containers (Pty) Ltd

Head Office
401 Solomon Mahlangu Drive
Durban, KwaZulu-Natal 4052
South Africa

Branch Depot
12 Loco Road
Cape Town, Western Cape
South Africa

Landline: +27 31 024 3730

Mobile / WhatsApp: +27 83 696 8478

Email: sales@navajowhite-chimpanzee-189188.hostingersite.com

Website: www.scmrefafricacontainers.co.za