Payment Policy

At SCM Ref Africa Containers (Pty) Ltd, we are committed to providing a secure, transparent, and efficient payment process for all customers. This Payment Policy explains the payment methods we accept, when payment is required, and the terms governing all financial transactions made with our business.

By placing an order with SCM Ref Africa Containers (Pty) Ltd, you acknowledge and agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

We accept a variety of secure payment methods, including:

  • Electronic Funds Transfer (EFT)
  • Direct Bank Deposit
  • Bank Transfer
  • Approved Corporate or Business Account Payments
  • Other payment methods approved by SCM Ref Africa Containers (Pty) Ltd

Available payment methods may vary depending on your location, order value, and the nature of the transaction.

Quotations and Pricing

All quotations issued by SCM Ref Africa Containers (Pty) Ltd:

  • Are provided without obligation.
  • Are subject to product availability.
  • Remain valid only for the period specified on the quotation.
  • May be amended prior to order confirmation where supplier costs or market conditions change.

Unless otherwise stated, prices may exclude delivery charges, taxes, customs duties, or other statutory fees.

A quotation becomes binding only after it has been accepted by both the customer and SCM Ref Africa Containers (Pty) Ltd.

Payment Terms

Unless otherwise agreed in writing:

  • Payment must be made according to the terms stated on the quotation or invoice.
  • Any required deposit must be received before order processing begins.
  • The outstanding balance must be paid in full before products are released or dispatched.
  • Orders may be delayed until payment has been successfully received and verified.

Customers with approved credit facilities will be subject to the payment terms agreed under their account.

Order Confirmation

An order is considered confirmed only after:

  • Product availability has been verified.
  • Payment requirements have been satisfied.
  • Customer information has been confirmed.
  • SCM Ref Africa Containers (Pty) Ltd has formally accepted the order.

We reserve the right to decline or cancel any order before acceptance where necessary.

Payment Verification

To protect both our customers and our business, payments may be subject to verification.

We may request additional documentation or identification where reasonably necessary before processing or dispatching an order.

This helps prevent fraud and ensures the security of all transactions.

Ownership of Goods

All goods supplied by SCM Ref Africa Containers (Pty) Ltd remain the property of the company until full payment has been received and cleared.

Although responsibility for the goods may pass to the customer upon delivery in accordance with the agreed delivery terms, legal ownership remains with SCM Ref Africa Containers (Pty) Ltd until all outstanding amounts have been settled.

Late Payments

If payment is not received within the agreed timeframe, SCM Ref Africa Containers (Pty) Ltd reserves the right to:

  • Suspend order processing.
  • Delay dispatch or delivery.
  • Withhold release of goods.
  • Cancel outstanding orders.
  • Recover any reasonable costs associated with collecting overdue amounts where permitted by law.

Failed or Reversed Payments

Where a payment is:

  • Declined,
  • Cancelled,
  • Reversed,
  • Charged back, or
  • Returned by the financial institution,

SCM Ref Africa Containers (Pty) Ltd reserves the right to suspend or cancel the related order until payment has been successfully resolved.

Any banking or administrative charges resulting from unsuccessful transactions may be passed on to the customer where permitted by applicable law.

Invoicing

An official invoice will be issued for every approved order.

Invoices may include:

  • Customer information
  • Product descriptions
  • Quantities supplied
  • Unit prices
  • Delivery charges (where applicable)
  • Applicable taxes
  • Total amount payable
  • Payment instructions

Customers should review invoices carefully and notify us promptly if any discrepancies are identified.

Taxes and Government Charges

Applicable taxes, duties, levies, or government charges will be applied where required by law.

For international or cross-border transactions, customers are responsible for any import duties, customs charges, local taxes, or regulatory fees imposed by the destination country unless otherwise agreed in writing.

Refunds

Approved refunds will be processed in accordance with our Returns & Refund Policy.

Where possible, refunds will be made using the original payment method.

Processing times may vary depending on the financial institution or payment provider.

Fraud Prevention

SCM Ref Africa Containers (Pty) Ltd is committed to maintaining a safe and secure payment environment.

We reserve the right to:

  • Verify customer identity.
  • Request supporting documentation.
  • Decline suspicious transactions.
  • Cancel fraudulent orders.
  • Report suspected fraudulent activity to the appropriate authorities where required by law.

Pricing Errors

Although every effort is made to ensure pricing accuracy, errors may occasionally occur.

If a pricing error is identified before an order has been accepted, SCM Ref Africa Containers (Pty) Ltd reserves the right to:

  • Correct the pricing.
  • Cancel the affected order.
  • Offer the customer the option to proceed using the corrected price.

Customers will always be informed before any revised transaction is processed.

Limitation of Liability

SCM Ref Africa Containers (Pty) Ltd shall not be liable for delays or losses resulting from:

  • Banking system interruptions.
  • Payment processing failures.
  • Incorrect payment information supplied by the customer.
  • Delays caused by financial institutions.
  • Circumstances beyond our reasonable control.

Policy Updates

We reserve the right to amend this Payment Policy at any time to reflect changes in business operations, payment methods, or legal requirements.

The latest version published on our website will apply to future transactions unless otherwise required by applicable law.

Contact Us

If you have any questions regarding payments, invoices, quotations, or billing matters, please contact us.

SCM Ref Africa Containers (Pty) Ltd

Head Office
401 Solomon Mahlangu Drive
Durban, KwaZulu-Natal 4052
South Africa

Branch Depot
12 Loco Road
Cape Town, Western Cape
South Africa

Landline: +27 31 024 3730

Mobile / WhatsApp: +27 83 696 8478

Email: sales@navajowhite-chimpanzee-189188.hostingersite.com

Website: www.scmrefafricacontainers.co.za